🔔 Important Notes:
Paid / Settled → Your purchase was successful. Gold Coins and Sweeps Coins have been loaded.
Paid = ACH (bank transfer)
Settled = Card or digital wallet
Pending → You opened checkout but didn't finish payment. No purchase was made.
Failed / Denied → The payment didn't go through. No Coins were loaded.
For more details on specific error codes, see Payment Errors.
1. Open Your Purchase History
From the game lobby, click Purchases in the left-hand menu.
Figure 1: Purchases menu option in the left-hand lobby navigation.
2. Review Your Transactions
In the Purchase History table, you’ll see details for each order:
ID → Your unique transaction number.
Amount SC → Sweeps Coins included with the package.
Amount GC → Gold Coins you purchased.
Price (USD) → The cost of the package in US dollars.
Status → The result of your order (Paid/Settled, Pending, Failed/Denied).
Payment Method → How you paid (ACH or Card).
Created At → The date and time the checkout was started.
Figure 2: The Purchase History table with columns for transaction details.