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Redemption Limits

This article explains how much you can win or cash‐out in a single spin or day, plus the minimum you must redeem.

Updated over a week ago

Key Limits

  • Minimum redemption: 100 SC

  • Redemption frequency: Up to 2 redemptions per calendar day (rolling 24-hour cooldown applies after both are used)

  • Daily redemption cap: 9,500 SC per rolling 24-hour period

  • Max win per spin: 5,000 SC (any excess on a win is voided)

All redemption limits and rules are subject to change at any time without prior notice.


How It Works

1. Minimum redemption (100 SC)

  • Each individual redemption request must be for at least 100 SC.

2. Redemption frequency (2 redemptions per rolling 24 hours)

  • Players may submit up to 2 redemption requests within any rolling 24-hour period.

  • If both redemptions are submitted within that period, a rolling 24-hour restriction activates before additional requests are allowed.

3. Daily redeem limit (9,500 SC)

  • You may redeem up to a total of 9,500 SC within any rolling 24-hour period.

  • The rolling 24-hour window is based on the exact time each redemption is submitted.

4. Spin cap (5,000 SC)

  • Whenever you spin any slot or table game—including bonus and free spins—you’ll be credited up to 5,000 SC; any amount above that is voided.


Examples

1. Minimum Redemption (100 SC)

  • Player attempts to redeem 50 SC
    → Redemption is not allowed (below minimum).

  • Player redeems 100 SC or more
    → Redemption is allowed.

2. Redemption Frequency (2 Redemptions per Rolling 24 Hours)

Timeline:

  • Redeem #1 submitted at 5:00 PM (Dec 4)

  • Redeem #2 submitted at 8:00 PM (Dec 4)

At this point:

  • The player has used both available redemptions.

  • Further redemption requests are temporarily blocked.

When access returns:

  • 5:00 PM (Dec 5)
    → The first redemption reaches 24 hours
    1 redemption becomes available again

  • 8:00 PM (Dec 5)
    → The second redemption reaches 24 hours
    Full redemption access (2 redemptions) is restored

3. Daily Redemption Limit (9,500 SC per Rolling 24 Hours)

Timeline:

  • Player redeems 4,500 SC at 2:00 PM

  • Player redeems 5,000 SC at 6:00 PM
    → Total redeemed = 9,500 SC

Result:

  • Any additional redemption attempts within the same rolling 24-hour period are blocked.

When access returns:

  • After 24 hours have passed from the exact time a redemption was submitted, the redeemed amount resets and becomes available again toward the 9,500 SC rolling limit.

4. Spin Cap (5,000 SC per Spin)

Example A: Spin Over the Cap

  • Player wins 12,000 SC on a single spin

  • System displays “12,000 SC won”

  • Player is credited 5,000 SC

  • 7,000 SC is voided

Example B: Multiple Spins Under the Cap

  • Spin #1: 4,500 SC

  • Spin #2: 4,000 SC

Both spins are under the cap:

  • Total credited = 8,500 SC

Example B: Mixed Spins

  • Spin #1: 6,500 SC
    5,000 SC credited, 1,500 SC voided

  • Spin #2: 3,500 SC
    → Fully credited

Total credited = 8,500 SC

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