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Forgot Password

This article guides Players to reset their password.

Updated over 2 weeks ago

If you've forgotten your password, follow these steps:

  1. Click Login (top-right corner).

  2. Click Forgot password? beneath the login fields.

  3. In the Forgot your password? dialog:

    1. Email method: enter your email address.

    2. Or click Use Phone Instead and enter your phone number.

  4. Click Send Reset Link.

  5. Check your inbox (or SMS) for the reset message and click the Change Password button.

  6. On the reset page, enter your new password and confirm password, then click Save.

  7. Return to the Login screen and sign in with your new credentials.


Important Notes

  • The reset link may expire—if that happens, request a new one.

  • Only the email or phone on file can be used to reset.

  • If you don’t receive the email/SMS, check spam/junk.

  • For ongoing issues, contact support via Help & Support.





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