Account & KYC
Everything you need to get started and stay verified—create or log in to your account, update your email or phone, recover your password, and troubleshoot any identity verification issues.
4 articles
Purchasing & Payments
Quick help for purchasing Gold Coins, viewing transaction history, and resolving payment issues, including next steps for declined transactions or pending charges.
2 articles
Redeeming
Learn how to redeem your Sweeps Coins (SC) for real rewards, understand daily redemption limits, max win per spin, and resolve redemption errors.
2 articles
Gameplay & Games
Learn how Gold Coins (GC) and Sweeps Coins (SC) work, the playthrough requirements, where you can play geographically, how to participate in sweepstakes through mail-in offers (AMOE), and how to enable location services.
5 articles