🔔 Important Notes:
Minimum redemption amount is 100 SC.
You must meet the 1× play-through requirement before redeeming.
When redeeming, you must provide your bank account & routing number and the last 4 digits of your SSN.
Double-check your Account, Routing, and SSN digits—any mistake will delay your payout.
Image Request” means you’ll be asked to upload a valid ID; “Selfie Reverification” is a live-photo check.
KYC checks on redemptions happen as follows:
Your very first redemption: you’ll upload a photo of your government ID or passport and complete a live selfie check.
Once your total redeemed hits $600 or more: you’ll only complete the live selfie check.
Every 5th redemption after that: you’ll only complete the live selfie check.
Any single redemption over $2,000: you’ll only complete the live selfie check.
View all pending and completed redemptions in the Redeem tab.
For error codes and what they mean, see Redeem Errors.
Note: Redemption requires the use of a bank debit card. Other card types, such as Apple Cash Card, Cash App Card, and other similar card types are not accepted and may result in transaction rejections.
1. Open Your Wallet
From the game lobby, click Wallet (top-middle or top-right icon).
Figure 1: Wallet icon in the game lobby.
2. Open The Redeem Screen
In the Wallet popup, click Redeem under your SC balance.
Figure 2: Redeem button under your SC balance in the Wallet popup.
3. Enter Redemption Details
Enter the amount of SC you wish to redeem (minimum 100 SC).
Provide your bank Account & Routing number.
Enter the last 4 digits of your SSN for identity verification.
Double-check your Account, Routing, and SSN—if any info is incorrect, your redemption will be declined and you’ll need to submit a new request.
Ensure that your bank debit card is properly configured for online banking to avoid rejection of your redemption request.
Figure 3: Redemption form showing amount of SC, bank account & routing, and last 4 SSN fields.
4. Submit Your Request
Click Redeem.
You may be asked to scan your ID or complete a selfie re-verification before processing continues.
Figure 4: Redeem button to submit your payout request.
5. Track Your Redemption
Switch to the Redeem tab in your Wallet to view your payout status.
Figure 6: Redemption History card showing ID, Amount SC, Status, Disbursement Method, and Created At.